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Security information for users of online banking services

Technical advances in recent years have paved the way for a whole new world of functionalities on the internet. While many innovations offer enormous advantages and opportunities for users, they also present new security risks.

With this in mind, we are continually refining and enhancing our online applications to ensure that you enjoy the highest possible levels of protection. But we have no influence over the systems and security software used by our clients. For example, if your IT systems are inadequately protected, even the briefest of visits to a malicious website can greatly increase your risk exposure. For this reason, BHF-BANK cannot accept any liability for the systems used by its clients.

That is why it is vitally important to ensure that you always use the latest IT systems. Please be sure to update your security software (e.g. virus scanner and firewall systems) at regular intervals, and install security updates released by software manufacturers without delay. You should also configure your browser in a way that makes it as difficult as possible for malicious programmes to access your computer. Please read the security information published by the manufacturers of your computer software and consider consulting a security expert.

Further information on online security can be found in the brochure Online Banking Security published by the Association of German Banks, which can be downloaded as a PDF file on the right-hand side of the screen.